Faster Resolution to Computer Issues

But you are on the other end of the state. How can you help me with my computers?

At Tencom we pride ourselves in offering fast and friendly remote computer support where distance isn't a factor. While we love to interact with our clients face-to-face, the fact is that most clients just need to get there computer systems fixed and get back to work. But when possible we love to drop in and catch up with our clients to make sure things are on track and see how we can be of service.

By utilizing our remote management support tools we are able to fix the vast majority of computer problems remotely without going onsite. And for the occasion when remote support just won't cut it, we offer a quick turnaround depot computer repair service.

What is Depot Computer Repair Service?

For our Managed IT Services clients we are able to send loaner computers out on the same day that your computer has bit the dust. When you receive the loaner or new unit, you just put the dead one in the box and return to Tencom. We'll then assess the damage and get your computer repaired as fast as possible. Most clients are able to use a spare computer at their office and will just send us their computer for repair and return. We can fix most issues and have your computer back in a few days if our Remote Computer Support and Onsite Computer Support options are not feasible.

Okay, I'm Interested in Managed IT Services from Tencom. What's Next?

All you have to do is give us a call at 731.288.8000 and we'll setup a brief telephone consultation to see if we are a good fit for each other. We are believers in win/win relationships and look to partner with clients for the long haul. Give us a call today to see how we might help.